GDPR / Privacy
Last updated: 14 August 2026
This notice explains how LUA handles personal data when you visit luaeventillustrations.com, make an enquiry or book illustration services.
Who is responsible for your data
LUA is responsible for the personal data described in this notice. For privacy questions or requests, email hello@luaeventillustrations.com.
Information we collect
- Contact and enquiry information, such as your name, email address, telephone number and message.
- Event and booking details, including date, venue, guest numbers and service preferences.
- Payment and transaction records. Card details are handled by the relevant payment provider and are not stored directly by this website.
- Photographs and illustration references supplied or captured for the agreed service.
- Basic technical information such as IP address, browser information, cookies and security logs.
Why we use information
We use personal data to respond to enquiries, prepare quotations, administer bookings, deliver commissioned services, process payments, maintain business and tax records, protect the website, and comply with legal obligations. Where required, processing is based on steps requested before a contract, performance of a contract, legal obligations, legitimate interests or consent.
Photography at events
Guest photographs may be taken or provided so portraits can be created. These images are used to deliver the illustration service and are retained only as reasonably necessary for that purpose, record-keeping or any separately agreed portfolio use. Event organisers should make guests aware of the illustration process and any photography arrangements.
Sharing and service providers
Information may be handled by trusted providers supporting website hosting, forms, email, payments, accounting, delivery and IT security. Data may also be disclosed where legally required. Providers should receive only the information necessary for their role and must handle it securely.
International transfers
Some technology providers may process information outside Ireland, Romania or the European Economic Area. Where applicable, appropriate safeguards should be used for these transfers.
How long information is kept
Information is kept only for as long as needed for the purpose collected, including delivery of services, resolving queries and meeting legal, accounting and tax requirements. Retention periods vary according to the type of record and applicable obligations.
Your rights
Depending on the circumstances, you may have rights to be informed and to request access, correction, deletion, restriction, portability or objection. Where processing relies on consent, you may withdraw that consent. You may also lodge a complaint with the relevant data protection authority.
Cookies and embedded services
The website may use essential cookies and third-party services needed for functionality, forms, security or embedded content. Those providers may process technical information under their own privacy notices. Any non-essential cookies should be used in accordance with applicable consent requirements.
Updates
This notice may be updated when the website, services or legal requirements change. The latest version will remain available on this page.
This notice should be reviewed against LUA’s actual suppliers, retention practices and business details to ensure it accurately reflects current processing.